Discord is one of the most popular VoIP software, especially among gamers. It provides a sense of community and a platform for instant chatting, voice and video calls, and the development and cultivation of private groups.
The main reasons can be the following:
- Discord installation files or its normal settings may have gone corrupt – In this situation, the Discord installation is corrupt so either reset Discord to default settings or reinstall the Discord App again.
- Windows Service: Audio Video Experience is not running in the background – This Windows Service is essential for the application to function since it’s highly relevant to Discord’s core functionality. Do check if it’s working and is running automatically.
Listed below are all the solutions we explained, so you can find the best fit for your particular situation (as per your understanding).
- Solution 1: Remove Discord files from the Windows folders %AppData% and %LocalAppData%.
- Solution 2: Whitelist the Discord app installation files from the installed antivirus software.
- Solution 3: Reinstall the Discord app Again.
- Solution 4: Turn the Windows audio-video experience service startup type to automatic.
- Solution 5: Uncheck the administrator privileges for the Discord app.
- Solution 6: Terminate all processes of the Discord app from the task manager.
Solution 1: Remove Discord files from the Windows folders %AppData% and %LocalAppData%
1. Firstly, go to the AppData location on your computer by opening the File Explorer and snapping to This PC. The folder directory example is provided, C:\Users\UserName\AppData\Discord
2. If you cannot find this directory the reason is that this folder might be hidden so you may need to switch on the option that allows you to view hidden files and folders.
3. Snap on the View toolbar on the File Explorer menu and check the Hidden items checkbox in the Show/hide segment. Delete all files from the Discord folder in the AppData directory.
4. However, if you see a message asserting that some files couldn’t have been deleted because they are currently in use, try exiting all Discord applications and ending its processes in Windows Task Manager.
5. Now, onto the deletion of files from %localappdata% folder. Use Win + R key combination to launch the Run application then type in %localappdata% and click enter to open the provided directory. Find the Discord folder in the local AppData folder and delete the Discord folder.
6. Verify that the files in folders %AppData% and %LocalAppData% are deleted and that there are no files in them.
7. Restart your PC, open the Discord app to see if the error still appears. Probably, the error won’t appear, and the Discord app will launch.
Solution 2: Whitelist the Discord app installation files from the installed antivirus software
A lot of Antivirus programs target application files that are crucial in the functionality of that software to operate properly. Antivirus programs occasionally target some discord files — particularly the Discord voice application-specific approximate recovery file classifying them as security threats during the Discord app’s launch.
In this circumstance, whitelisting the software from the antivirus software is the most suitable solution. Here we explained the steps to whitelist Discord in the AVAST Antivirus software, but steps should be similar for other antivirus software:
1. Open Avast Antivirus by right-clicking on the Avast icon in the system tray and choosing the open Avast User Interface option from the panel.
2. Navigate to the Protection section and click on the Virus Chest tab.
3. Any quarantined files will show up in the Virus Chest. Here, find any files beginning with discord_ in the virus chest. Click on the three dots option on the right of the quarantined threads list and choose Restore and add the exception option.
4. Do the same step for every file with discord_, and after performing it for all threads in the virus chest, restart the installation process in the end.
5. To make sure that you will not encounter this issue in the future, we recommend that you can also add the Discord executable setup file as an exception in the Avast antivirus software. You can add exceptions by going to settings>general>exceptions and then add exception.
6. For Windows Defender, open the Windows Security from the system tray and choose Protection History below the Scan option, and you can see a list of threads. We can also whitelist the Discord files from there by simply right-clicking and choosing to allow them on the device.
Solution 3: Reinstall the Discord app
1. As an administrator, open Control Panel and choose “uninstall a program” under the Programs tab.
2. Then locate the Discord icon in Control Panel, right-click on it and click Uninstall.
3. Discord’s uninstall windows will open, assisting you with a preference to “completely remove Discord from your PC” and you should choose yes. Click Finish after the uninstalling ends.
4. Follow “Solution 1: Remove Discord files from the Windows folders %AppData% and %LocalAppData%” after uninstallation.
5. Download the newest version of Discord from the authorized website of Discord, and install the software afterward.
Solution 4: Turn the Windows audio-video experience service startup type to automatic
1. Opening the Run utility by pressing the combination of Win+R and type “services.msc” and press enter. Find the audio-video experience service and right-click on the properties.
2. Click the stop option to stop the service, and then click the start option to start it again. You should assure the startup type is set to Automatic.
3. If it is not set to Automatic, then choose from the startup type drop-down menu and select the Automatic option. Press Ok to save any modifications.
Solution 5: Uncheck the administrator privileges for the Discord app
Running the Discord app without administrator permissions is also a potential solution for this error.
1. Find the Discord executable file and by right-clicking choose the properties, navigate to the Compatibility tab, and uncheck Run this program as an administrator option and then click apply.
2. Rest assured that Discord should launch without administrator privileges from now on.
Solution 6: Terminate all processes of the Discord app from the task manager
The last solution we figured out is to end every process from the task manager and to try reinstalling Discord. Follow the following steps:
1. Open the Task Manager by right-clicking on the taskbar and choose Task Manager from the options.
2. Once the task manager is running, locate all the Discord processes, click on them, and right-click and select End Task.
3. Now try a clean installation of Discord and see if the problem is fixed.
If you still can’t get the error to disappear and can’t terminate or end some of the Discord processes, you can try Command Prompt to end those tasks.
- In the Windows Search bar and type “cmd”, right-click and run as administrator.
- Write the following command “taskkill /f /im discord.exe” and press enter. Now verify if the issue persists.
Follow the step-by-step guide discussed in this article above to solve any discord launching issue quickly.
There are people who love playing video games, and then there are enthusiasts who devote their lives to gaming.
Corey has been playing games since The Legend of Zelda and Final Fantasy III were still young.
Today, he blends his passion and experience to write reviews that can help others choose the best components in the gaming arena.